Information about check-in

2024/07/18

Thank you very much for your continued patronage of Grand Mercure Yatsugatake Resort & Spa.

Due to the fact that it is currently being used by a large number of customers, we have often waited at check-in. If you wish to check in smoothly, please check-in avoid the following times.

[Time when check-in is very crowded] 14:00〜16:00

The above time is expected to be very crowded, so we appreciate your understanding.

In addition, we will prepare the materials provided at the time of check-in below. Business hours are subject to change depending on the congestion situation, but we appreciate your confirmation for smooth check-in.

If you are using the all-weather activity facility "Mori no 8", be sure to check the terms of use and sign it (tap it to open the rules), and you can use it first before check-in procedures. There is no need to register at the front desk.

It can be used from 14:00 on the day of check-in, so we recommend that you play first when check-in is crowded and follow the procedure after congestion is eased.

Enter the lobby and come to the elevator on the right or the stairs on the left to the first basement floor. Thank you very much for your cooperation.